At CHRIS HARPER PRODUCTIONS - (“we”, “us” or “our” in thisPolicy), we are committed to respecting your privacy and protecting thepersonal data (as set out below) that we obtain and hold about you and others.
This privacy policy (“Policy”) explains how we will processthe personal data relating to you that you provide to us when you visit ourwebsite, namely the website at https://www.lionwitchonstage.com/or in relation to any query or communication that you may send to us, or thatwe may collect from others about you when you visit our website in relation to THELION THE WITCH AND THE WARDROBE (the “Show”).
Introduction
The website is operated by CHRIS HARPER PRODUCTIONS, acompany registered at 124 FINCHLEY ROAD, LONDON, NW3 5JS. The website allowsusers to see more information about the show and to view and purchase tickets,among other things (“Services”).
Where we decide the purpose or means for the processing ofthe personal data that you provide when using our website, we are the “datacontroller” for the purposes of the General Data Protection Regulation 2016/679and the General Data Protection Regulation as it forms part of the laws ofEngland and Wales, Scotland and Northern Ireland by virtue of section 3 of theEuropean Union (Withdrawal) Act 2018 (together “GDPR”).
Our website may contain hyperlinks to third party websites. These websitesoperate fully independently from us, and we cannot accept any responsibility orliability for the privacy practices of such third parties nor the availabilityof these external sites or resources. The appearance of such links on ourwebsite is not an endorsement. Should you use any of these websites, such useis at your own risk, and we would recommend that you review their respectiveprivacy policies and terms of use.
WHAT INFORMATION WILL WE COLLECT ABOUT YOU?
Information provided by you when using our Services
You may give us information about you by filling in forms when using ourServices, creating an account, signing up to our newsletter, or contacting uswith e-mail and other similar inquiries. Such information can include:
Identity and contact data: including your name, address,email address, and telephone number.
Purchase data: including tickets that you have purchased and credit cardinformation.
Correspondence: including any information you submit to us in messages andcorrespondence.
Analytics Information
Our website uses cookies and other mechanisms to collect and log analyticalinformation, to help analyse how visitors use the website and to compilestatistical reports on website activity. This processing is crucial to therunning of our online business. Please see our cookie policy [here] for moreinformation.
When you visit our website, our analytics service providers may collect thefollowing data:
number of visitors to our website;
pages visited while at the website and time spent per page;
page interaction information, such as scrolling, clicks and browsing methods;
websites where visitors have come from and where they go afterwards;
page response times and any download errors; and
other technical information relating to end user device, such as IP address orbrowser plugin
Should you visit social media pages and choose to follow orconnect with us on social media, we may receive personal information from thesocial media providers (depending on your social media privacy settings),including:
your name (and/or your social media unique username);
your email and/or postal address;
your telephone number(s);
IP or MAC address;
your gender and/or age; and
your general interests and preferences (e.g. Likes, Shares, Posts)
HOW WE USE YOUR PERSONAL DATA
Providing the Services to you as a prospective or existing customer
We may use and retain your personal data where we need to perform the contractwe are about to enter into or have entered into with you, such as:
Creating your account on the website; and
Processing ticket purchases (including access requirements for the show).
In order for you to purchase tickets via our website, we currently use athird-party payment provider (“Payment Provider”), [payment provider name] tocollect, store and process payment information from you, including your name,email address, credit card number and bank account details. We do not access orstore your credit card information.
Any ticket purchases you make via the website will begoverned by the Payment Provider’s terms and conditions and privacy policies.
Contacting Us (Your Enquiries)
If you contact us via our website, to make an enquiry or otherwise, in certainsituations we will ask you to provide a limited amount of personal data aboutyourself, such as your name, email address, and your message enquiry.
In line with the legitimate interest, we have in operating and promoting ourbusiness and the Show, we will process your enquiries to reply to your query,including providing you with information about the Services we offer andkeeping track of your purchase history.
We may also process enquiries to take steps you ask of us with a view toentering into an agreement to provide you with our Services.
You are under no obligation to provide us with any details, but if you chooseto not provide us with relevant information, we may not be able to respondand/or provide the assistance that you request.
Newsletter and Mailing List
If you ask to be added to our mailing list by subscribing to our newsletter, wewill keep you updated with information on news, offers, and updates about theShow.
Consent-based mailing lists: We may process your data to keep you updated withinformation on news, offers, and updates about us. We may rely upon yourconsent in order for us to undertake this data processing activity. You canrevoke your consent at any time. Please let us know by clicking unsubscribe atthe bottom of any marketing email that you receive and following the simpleopt-out process.
‘Soft opt-in’ or B2B mailing lists: In some instances (such as with ourexisting UK customers) the law may permit us to process your personalinformation in order to send information to you by email that we think is ofinterest for you and/or your business on the basis of our legitimate interests,being our legitimate interest to promote our business. If you would like to beremoved from that list, please let us know by clicking unsubscribe at thebottom of any marketing email that you receive and following the simple opt-outprocess.
Online Advertising
We may process data for online advertisements. While we do not permit thirdparty advertising on our website, we undertake:
Remarketing, which allows us to show display ads to peoplewho've previously visited our website;
Advertising on social networks, which means that if you link to one of oursocial media platforms you may be subject to targeted marketing via thatplatform (including in your newsfeed);
Ad performance monitoring, meaning that your information may be used tounderstand how advertisements have performed or how many people haveviewed/interacted certain advertisements;
Serving personalised ads, meaning that your information may be used to serviceyou more relevant online advertising on third party services.
We work with third party advertising networks and social media platforms as setout in our cookie policy. If you would like to find out more about the waythese third parties collect and process your information, please refer to theirrespective privacy policies and/or terms and conditions.
By interacting with the consent tool on our website, you are able to consent toour use of cookies or similar technologies. You are able to withdraw yourconsent at any time by going back to the consent tool and changing yoursettings there.
All content you submit to us
If you send us objectionable content or otherwise behave in a disruptive mannerwhen using our website, we may process personal data included in your messagesto respond to and stop such behaviour.
We only process personal data in this way for the legitimate interests ofensuring that use of our website and services is lawful, does not disrupt oursystems, does not harass our staff or other individuals, and to enforce ourlegal rights and to comply with our legal obligations.
Where we reasonably believe you are or may be in breach of the law (forinstance, because content you send amounts to harassment or is defamatory), wemay use your personal data to inform relevant third parties such as youremail/internet provider or law enforcement agencies about the content.
DO WE SHARE YOUR INFORMATION?
We keep your information confidential, but may disclose it to our personnel,suppliers or subcontractors insofar as it is reasonably necessary for thepurposes set out in this Policy.
If we provide your personal data to third party suppliers,we shall only do so provided that such suppliers do not make independent use ofthe information. All our third-party service providers are required to takeappropriate security measures to protect your personal data. Activities whichare carried out by or in collaboration with third party service providersinclude digital marketing.
Personal data may be accessed or collected by third partyadvertising networks as set out in our cookie policy here.
In addition, we may disclose your personal data to the extent that we arerequired to do so by law (which may include to government bodies and lawenforcement agencies); in connection with any legal proceedings or prospectivelegal proceedings; and to establish, exercise or defend our legal rights(including providing information to others for the purposes of fraudprevention).
If we are involved in a merger, acquisition, or sale of all or a portion of ourbusiness or assets, the personal data we hold may be included as part of thatsale, in which case you will be notified via email, your account and/or aprominent notice on the website of any changes in ownership or use of yourinformation, as well as any choices you may have regarding that information.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA WHICH WEPROCESS.
You have the following rights over the way we process personal data relating toyou. We aim to comply without undue delay, and within one month at the latest,in response to any requests submitted by you to us:
for a copy of personal data, we are processing about youand/or to have inaccuracies corrected;
to restrict, stop processing, or to delete your personal data;
for a machine-readable copy of your personal data, which you can use withanother service provider. Where it is technically feasible, you can ask us tosend this information directly to another provider if you prefer; and
to make a complaint to a data protection regulator. You may contact them at:https://ico.org.uk/concerns/
To make a request in relation to any of the aforementioned rights, please sendyour requests to info@lionwitchonstage.com
CHILDREN
We do not use the website to knowingly solicit information from or market tochildren under the age of 18. If a parent or guardian becomes aware that his orher child has provided us with information without their consent, he or sheshould contact us at info@lionwitchonstage.com We will delete such informationwithin a reasonable time.
SECURITY
We will take appropriate technical and organizationalmeasures to ensure a level of security appropriate to the risk that could beencountered via the use of our website and Services taking into account thelikelihood and severity those risks might pose to the rights and freedoms ofour website visitors and customers.
In particular, we will take precautions to protect againstthe accidental or unlawful destruction, loss or alteration, and unauthorizeddisclosure of or access to the personal data transmitted, stored or otherwiseprocessed by us.
Please be aware that, while we make the security of our website and yourpersonal data a high priority, but no security system can prevent all securitybreaches. When you choose to share your personal data with us, you accept theaforesaid and provide your information at your own risk.
INTERNATIONAL DATA TRANSFERS
Our servers are located in the United Kingdom and theinformation that we collect directly from you will be stored in these servers.
Where we transfer your information outside of the UK and/orEEA, we will have agreements in place with the recipient which include (wherenecessary) standard data protection clauses adopted by a data protectionregulator and/or approved by the European Commission to ensure that appropriatesafeguards are in place to protect your personal data. If you would like tofind out more about these safeguards, please let us know by writing to info@lionwitchonstage.com.
RETENTION PERIODS OR CRITERIA
We will hold your personal data for as long as is necessary for the relevantpurpose for which that personal data was obtained, or as otherwise described inthis Privacy Policy.
To determine the appropriate retention period for personaldata, we consider the amount, nature, and sensitivity of the personal data, thepotential risk of harm from unauthorized use or disclosure of your personaldata, the purposes for which we process your personal data and whether we canachieve those purposes through other means, and the applicable legalrequirements.
If you would like us to stop using or holding your personal data and/or wouldlike to request its deletion, please email us at info@lionwitchonstage.com.
CHANGES
This Policy may be updated from time to time. We will notify you of any changesby posting the new Policy on this page and, where feasible, by letting you knowby email or your account.
